Show3D Privacy Policy

Welcome to Show3D, operated by Show3D Technology Limited ("we," "us," or "our"). We are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Data Controller

Show3D Technology Limited is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or your personal data, please contact us using the details provided in the "Contact Us" section below.

2. Information We Collect

We may collect and process the following personal data about you:

Identity Data: Includes first name, last name, username or similar identifier, and title.

Contact Data: Includes email address, postal address, and telephone numbers.

Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.

Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Usage Data: Includes information about how you use our website, products, and services.

Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

Direct Interactions: You may provide Identity, Contact, and Profile Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

Create an account on our website;

Subscribe to our services;

Participate in community features (e.g., forums, comments);

Request marketing to be sent to you;

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To Provide Services: To register you as a new user, manage your account, and provide the services you request.

To Manage Payments: To process payments and transactions related to our subscription services.

To Communicate with You: To send you service-related communications, including confirmations, invoices, technical notices, updates, security alerts, and support messages.

To Improve Our Services: To analyze usage and trends to improve the quality of our services and develop new features.

To Ensure Security: To protect our platform, users, and others, including detecting and preventing fraud, unauthorized activities, and access.

Marketing: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

5. Legal Basis for Processing Personal Data

Under the UK GDPR, we rely on the following legal bases for processing your personal data:

Performance of a Contract: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests. For example, improving our services, ensuring IT security, and preventing fraud.

Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.

Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

6. Sharing Your Personal Data

We may share your personal data with the following parties:

Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Professional Advisors: Including lawyers, bankers, auditors, and insurers where necessary to fulfill our legal obligations.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the UK and the European Economic Area (EEA). These countries may have data protection laws that are different from those of your country. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission or the UK Information Commissioner's Office.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

10. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe